Refund policy

All sales are final

SPOTTR is a digital service that starts delivering the moment your payment clears. Your private setup link opens right away, and your Instinct invite code is assigned when you build your setup. Because the service is delivered immediately, purchases are non-refundable.

Know what you're buying

• $39 USD, paid once. No SPOTTR subscription.
• One personalized setup and one Instinct invite code per adult: one for an individual or business owner, two for a couple or family.
• Instinct is a separate product with its own terms and pricing. SPOTTR doesn't own or operate it and can't promise what it supports.

If you're unsure about any of this, read the terms or ask us before you buy.

If something goes wrong

• You paid but can't get into your setup. Open the link from your Stripe receipt or from the “Your SPOTTR setup link” email. If that doesn't work, contact us and we'll get you in.
• Your invite code hasn't appeared. Codes are assigned from our pool. If it's temporarily empty your order waits in our queue and you'll see the code on your SPOTTR page as soon as it's assigned.
• You were charged more than once for the same setup. Contact us with the receipt details and we'll sort it out.

Contact

Reach us at: reply to your Stripe receipt email.